Information we collect
We collect and store the following personal information when users interact with our website or services:
- Full name
- Email address
- Phone number. Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
- Mailing address
- Billing and payment information
In addition to personal information, we also collect demographic and usage data, such as geographic location, IP address, device type, and pages visited.
Use of Information
We use the collected information for the following purposes:
- Process and complete transactions requested by the user.
- Provide customer support and respond to inquiries and requests.
- Send service-related communications, such as updates, changes in terms or policies, or important account information.
- Personalize and enhance the user experience on our website and services.
- Conduct analysis and market research to improve our products and services.
- Comply with applicable legal obligations and regulations. “The SMS opt-in or phone numbers for the purpose of SMS are not being shared under any circumstances”
- We do not sell, rent, or share personally identifiable information with third parties for marketing purposes without your explicit consent. However, we may share information with third parties under the following circumstances:
Service Providers: We may share information with external service providers that assist us in operating our website, processing transactions, sending emails, or providing services on our behalf. These service providers can only use personal information in accordance with our instructions and in compliance with this privacy policy and any other appropriate security and confidentiality measures.
Legal Compliance: We may disclose personal information if required by law, a legal process, or a valid government request, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or other third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information and improve the user experience. These technologies allow us to remember preferences, personalize content, and track website usage. You can adjust your browser settings to reject cookies, but please note that this may affect the functionality of the website.
Data Security
We implement technical, administrative, and physical security measures to protect personal information against unauthorized access, loss, alteration, or disclosure. We only grant access to this information to authorized employees and service providers who need it to perform their functions and responsibilities.
User Privacy Rights
We respect your privacy rights and provide you with the following options regarding your personal information:
- Access, correct, or delete personal information we hold about you.
- Withdraw your consent to receive marketing communications at any time.
- Opt out of certain data collection and processing activities.
- To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Any claim relating to Ecoverde Maids web site shall be governed by the laws of the State of Maryland without regard to its conflict of law provisions.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at info@ecoverdesolutions.com, phone number 1(202) 618-0562